Sabiha Ali
2023-02-14
Car Service Toronto has been my go-to car service for years! The drivers are always so helpful with my luggage, drivers always arrive on time, and the ride has always been smooth. Amazing service all around! I highly recommend this company to everyone!
arif ali
2023-02-14
Car Service Toronto is the most reliable car service I have ever used. The driver was courteous, the ride was smooth, and both the arrival and drop off occurred in a timely and prompt manner. 10/10 recommend
Dua Ali
2023-02-14
I had a great experience with Car Service Toronto! The service was great and the driver was so kind and amazing. Overall, I recommend this amazing service.
Mike Spagnola
2023-01-09
Unfortunately my experience wasn't great. Not terrible, but not great.
I arranged our service many days in advance and still they were 50min late to pick up. Not the worst thing, but nothing was communicated which is not what should be expected from hiring a car service.
Once they arrived, the driver was great and the vehicle was clean and accommodating.
I did try to reach out to someone to talk about my experience but no response after 2weeks. Would have been nice to get an apology or an explanation. Would have been even nicer to get a credit because I did find it ironic that I got an email saying that if I leave them waiting for more than 10min, additional charges will start to be applied. The fine print should have said something like "we're allowed to leave you waiting up to an hour before we start issuing credits", but I didn't see that anywhere.
In the end, the service was great, but the communication was terrible. If you want to pay $600 to get picked up when it's convenient for them, but have everything roll smoothly after they decide your arrangement fits into their schedule, I would definitely hire them. If you value your time and don't have the ability to show up when they allow you to, I might look somewhere else.
noah samuel
2022-10-27
we had an excellent experience with this car service company. From the initial online reservation, to the prompt on-time arrival and the excellent disposition and courtesy of the Khan the chauffeur was a pleasant experience to start off on a generally stressful overseas travel in the post pandemic era. I wish to make a special citation to the helpfulness of Khan, who in addition to helping me with my bags at home, also helped me in getting a cart for my bags at the airport
Ross Santiago
2022-06-26
We had the best car experience with Car Service Toronto! Love the service and the great interior, the car was amazing and lovely. Thank you so much for helping make the experience memorable!
Boyd Jimenez
2022-06-26
I was able to organize a car service at a very reasonable price. Service was impeccable- Our driver was a gentleman and made everyone feel very special on my sister's wedding day. The Car Service Toronto was very comfortable and clean and best of all the drinks were ice cold.
Pete R
2022-04-22
They forgot to send a car to the airport to pick me up.They suggested that I take a cab or wait 20 minutes. This company goes by a few different names in Toronto, such as Speedy Limo, but they keep the phone number the same. Be aware or you could be left curbside
Maria Naimark
2021-12-02
Excellent car service. Customer service was particularly good. Thank you!
Lidiana Goncalves
2020-10-15
Very unreliable and will charge you for service not provided. Most positive reviews are probably fake and by their own people. Don't give them your credit card over the phone to make reservation. They charged the card $124 for nothing. My husband pre-arranged the pick up service with this company to pick us up because I was travelling without a phone with 2 young children and suitcases. They wanted credit card number to make the reservation. I was instructed to go to the pre-arranged taxi counter at door A and to give my name and tell them that I have reservation under speedy. I did exactly that and the guy at the counter said that there is no reservation under my name for speedy. He assured me its not a problem and that he could get one of the available SUVs drop us. With in a minute an SUV came and we were dropped off...I paid using the same card that was given for reservation. The next day in the card there was two charges from two different companies. When my husband called to inquire, a very rude guy with thick south asian accent told him that his guy waited for 2 hours and that I didn't show up. When my husband explained what happened, the guy on the phone started to insult the people at the counter by saying that they work for minimum wage and they don't do anything right for screwing up the booking. He said it was our fault for not calling the 1-800 number. I had a very long flight with long layover and was with 2 small kids and no phone....I didn't try to look for a pay phone to call the 1-800 number because I didn't know there was a problem until I checked the credit card next day. The whole time I thought the guys at the counter and the suv provided was from this company. The rude guy refused refund and told my husband that he has no humanity for asking refund. My husband warned him that we will get our money either way by chrageback and that he could avoid getting negative review by providing refund but rude guy started swearing and hung up. Now I am starting to wonder if this is a real company or some scam operation from south asia...I will request a new credit card from the bank after the chargeback just to be safe. If this is a real company, then it is unreliable and unprofessional because they screwed up the reservation and blame he customer. Too bad there is no option for zero stars. Avoid at all cost.
